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PRO Services

The government counter work a licensed company generates every month, run by people who file it daily instead of by a founder learning each portal once.

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A UAE company does not stop generating government paperwork once the licence issues. Licences renew, establishment cards expire, visas run out, labour contracts are filed and amended, and every one of those sits in a different portal with a different login and a different queue. A public relations officer, which is what PRO stands for and what the market still calls it, is the person who handles that counter work. Most founders do it themselves for a year, lose days to it, and miss a renewal date that costs more than the service would have. We run the file on a calendar instead, with the renewal dates set before they are due rather than after.

Abstract geometric line drawing: a row of six upright document forms in receding scale, each stamped with a small square, the nearest stamp in teal, gold hairlines on dark navy.

Key Features

  • A renewal calendar built from your own documents, being the licence, the establishment card, the tenancy where the licence needs one, and every residence visa on the file
  • Labour and immigration filings handled through the Ministry of Human Resources and Emiratisation and the Federal Authority for Identity, Citizenship, Customs and Port Security channels, including the service centres where a file must be typed in person
  • Residence visa files run end to end: entry permit, status change, medical, Emirates ID and stamping, for shareholders and for staff
  • Document typing, translation and submission where the authority requires Arabic, which is most places a document is filed
  • You supply the current licence, the establishment card, and the list of people on your visa file, which is what sets the calendar

Benefits for Your Business

  • Renewals are filed before the deadline rather than after a fine, which is the only part of this work that is ever expensive.
  • One point of contact across several authorities, instead of a separate queue at each of them.
  • Your own days go back into the business rather than into a service centre waiting room.
  • The file stays in one place, so when a bank, an auditor or a landlord asks for a document it exists.
General information, not legal advice. Government fees, processing times and the documents each authority requires are set by those authorities and change. We confirm the current requirement before filing anything on your behalf.

What PRO services cover in Dubai and the UAE

A PRO (public relations officer) handles the government transactions a licensed company generates. These are the ones we run most often:

TransactionAuthorityWhen
Trade licence renewalDET (Dubai mainland) or the free zoneEvery year
Establishment card (immigration card)GDRFA in Dubai, ICP in the other emiratesOn setup, then on renewal
Labour file and work permitsMinistry of Human Resources and Emiratisation (MOHRE)When a mainland company hires
Residence visas: entry permit, status change, medical, Emirates ID, stampingGDRFA or ICP, plus the medical centreFor owners and staff, then on each renewal
Visa and labour cancellationGDRFA or ICP, and MOHREWhen someone leaves
Document attestation and legal translationMinistry of Foreign Affairs, notary, courtsWhen a document is filed or used abroad
Chamber membership and EjariDubai Chamber, Dubai Land DepartmentEvery year, with the licence

Free zone companies file most visa work through their free zone's portal instead of MOHRE, but the renewal calendar and the medical and Emirates ID steps are the same. For documents used abroad, see document attestation.

PRO services in Dubai, Abu Dhabi, Sharjah and Ajman

The work is the same across the UAE, but each emirate has its own licensing authority and portals:

EmirateLicensing authority
DubaiDepartment of Economy and Tourism (DET), and GDRFA for residency
Abu DhabiAbu Dhabi Department of Economic Development (ADDED)
SharjahSharjah Economic Development Department (SEDD)
AjmanAjman Department of Economic Development

Residency outside Dubai runs through the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP). We handle files across the UAE, so a company with a licence in one emirate and staff living in another keeps one point of contact.

How our PRO service works

  1. Send us your current documents: the trade licence, the establishment card and the list of people on your visa file.
  2. We build your renewal calendar with every expiry date, and tell you what is due first.
  3. We file and track each transaction, typing and translating where the authority requires Arabic.
  4. You receive the finished documents, with the next due dates already set.

Government fees are paid at cost and shown separately, and we confirm the current requirement before anything is filed. If your licence is due, read our trade licence renewal guide.

Frequently Asked Questions

What are PRO services in Dubai?

PRO services are the government transactions a company needs to stay legal: trade licence renewals, the establishment card, the labour file, residence visas, Emirates ID, cancellations and document attestation. A PRO files and tracks them for you.

What does PRO stand for?

PRO stands for public relations officer. In the UAE it means the person who handles a company's government paperwork.

How much do PRO services cost in Dubai?

It depends on how many visas and transactions your company has. Government fees are separate and paid at cost. We give you a quote for your file before we start.

Do free zone companies need PRO services?

Yes. Free zone companies still renew their licence and establishment card and run visas for owners and staff, usually through the free zone portal. The deadlines are the same.

Can a PRO renew my trade licence?

Yes. Licence renewal is one of the most common PRO tasks. Renewing late costs about AED 250 for each month a Dubai mainland licence stays expired, plus further penalties.

Do you offer PRO services in Abu Dhabi and Sharjah?

Yes. We handle PRO work across the UAE, including Dubai, Abu Dhabi, Sharjah and Ajman, with one point of contact for all of them.

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PRO Services in Dubai, Abu Dhabi and the UAE | Entityz